Digiechelon provides digital marketing, website, SEO, and related online services. Since our work is service-based and often starts immediately after project confirmation, refunds are generally not provided once a project has begun.
Cancellation Policy
- Clients may request cancellation before work has started.
- Once the project is approved and work has commenced, cancellation may not be eligible for a full refund.
- If cancellation is requested after partial work has been completed, charges for completed work and resources used will be deducted.
Refund Policy
- Advance payments and booking amounts are non-refundable unless otherwise agreed in writing.
- Refunds, if approved, will be processed only for the unused portion of the service.
- No refund will be provided for completed services, delivered work, or time already spent on the project.
- In case of a dispute, Digiechelon will review the matter fairly and communicate the final decision.
Service-Based Nature
As Digiechelon offers digital services rather than physical products, refunds are handled based on the stage of work, service usage, and agreement between both parties.
Contact for Support
For cancellation or refund-related concerns, clients may contact us directly to discuss the issue and find an appropriate resolution.
Short version
Digiechelon offers digital services, so refunds are generally not available after work has started. Cancellations before project initiation may be considered, and any approved refunds will depend on the stage of work completed.